“Since several employees can report on the same project, we get a compiled invoicing basis straight away, which saves a lot of time in the office, as we used to compile and calculate by hand what was to be invoiced.”
The interview
Translated from Swedish. Read the original.
How do you use Tidrapport in your business today?
Employees report their daily time, partly for payroll reporting but also as reporting of their machine, which then forms our invoicing basis to the customer with the option of customer approval. They can use Tidrapport to apply for holiday, find colleagues' contact details, see their schedule in calendar form, pull up documents needed in daily operations and take part in news and information from the office.
How did time reporting/administration work before you started using Tidrapport?
We used payroll and machine reporting on paper and handed them in manually.
Why did you choose Tidrapport?
We came into contact with them through a customer of ours who used the system, and where possible we like to choose companies that are close by, as well as the first positive contact we had with Itendi.
What do you value most about Tidrapport?
We value the commitment and availability Itendi has for contact and dialogue about development and improvements in the app that we as a company may need, as well as their willingness to find new solutions and updates for even smoother handling.
How do employees find Tidrapport web and app?
Employees mostly use the Tidrapport app, which works very well and is easy to understand.
Can you give a concrete example of how Tidrapport has saved time, simplified or improved ways of working?
Since several employees can report on the same project, we get a compiled invoicing basis straight away, which saves a lot of time in the office, as we used to compile and calculate by hand what was to be invoiced. Employees also no longer have to hand in reports manually or send them by post, since everything is available digitally. They don't need to fill the machine cab with lots of documents, since those are also available digitally in the app.
What would you say to another company considering starting to use Tidrapport?
A company unlike many other reporting programs, with a very good customer dialogue and an interest in the customer's “problems” – taking them on and finding a smooth solution.
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